Privacy Policy

Last updated: June 24, 2026

This Privacy Policy explains how Candela Medical HK collects, uses, stores, and shares personal information when you visit candelalaserhk.com, submit an inquiry, contact us by email, WhatsApp, phone, or interact with our advertising and analytics systems.

Information We Collect

We may collect your name, company name, email address, phone number, WhatsApp number, country or region, product interests, inquiry details, messages, and any files or information you choose to send us. We may also collect technical information such as IP address, browser type, device information, pages viewed, referral source, and interactions with forms or advertisements.

How We Use Information

We use information to respond to inquiries, provide product and service information, prepare quotations, manage customer relationships, improve our website, measure advertising performance, prevent abuse, comply with legal obligations, and protect our rights and legitimate business interests.

Advertising and Analytics

We use tools such as Google Analytics, Google Tag Manager, and Google Ads to understand website traffic, measure form submissions, and improve advertising relevance. These tools may use cookies or similar technologies. Google may process data in accordance with its own policies.

Sharing of Information

We may share information with service providers, website hosting providers, analytics and advertising platforms, payment or logistics partners where relevant, professional advisers, and authorities where required by law. We do not sell personal information as a standalone product.

International Visitors

Our website may be accessed from different countries. By contacting us, you understand that your information may be processed in Hong Kong or in other locations where our service providers operate, subject to appropriate business and security safeguards.

Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including customer communication, legal compliance, accounting, dispute handling, and marketing measurement.

Your Choices

You may request access, correction, deletion, or restriction of your personal information where applicable law provides such rights. You may also opt out of marketing communications by contacting us.

Children

Our website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal information from children.

Contact

Candela Medical HK
UNIT 9, 1/F, THE CLOUD, 111 TUNG CHAU STREET, TAI KOK TSUI, HONG KONG
Email: info@candelamedicalhk.com
WhatsApp / Phone: +1 (517) 666-0856